Sunday, December 8, 2013

Adjourning experiences

While learning about the five stages of team development, I feel the adjourning stage is most important. It allows us to reflect on our experiences with one another in a group and as individuals. Throughout my life I have been involved in many groups. Some groups include volleyball,softball, basketball teams. Both coaching and playing. Other groups include the jobs I have had such as waitressing and teaching. I have experienced many phases of good byes. The hardest goodbyes I have experienced is when I was playing volleyball and softball in high school. I can remember that it was hard to say good bye because we were a team. We acted as one and cared about one another. The hardest goodbye was when I was a senior. Knowing that it was our last time together, made it hard to adjust that it was over. We have all grown as individuals and as a team. We would always end out season with a farewell party. It usually consist of pizza or ice cream and we would just talk about our season. Now that I am coaching I do my ending rituals a little different than what we did when I was in high school. I always have the girls talk about their favorite memories of the season, talk about the growth of our team and what we need to improve in the next season, hand out pictures of the season to the team, and for one last time say good bye to our seniors and wish them luck in their future endeavors. When I think about the relationships that I have formed with my colleagues is I would want to make sure that I keep in contact. Even though we may be at an adjourning stage and going to the next phase in our education, I would like to always think that I had my colleagues to give me support. That's why I feel that this phase is essential to have especially in team work situations. 

Sunday, December 1, 2013

Conflict and Resolution

I have been a business owner for over six years now. I have experienced many conflicts and disagreements within my diner that I have had with my employees. A conflict that I experience at times are employees disagreeing with one another or my employees not agreeing with how things are run at the diner. A strategy that I use when two employees are not getting a long, is talk to both of them one on one. See what the problem is and if it is small conflict, I find ways in which to move on from it. If it is a bigger problem, I would suggest them to talk their differences out. I feel that they are all adults and the best way to resolve a disagreement is to communicate with one another. If violence begins, I as the boss would jump in to manage and stop the disagreement. I also have learned that if my employees have any problem with a customer, I use my communication skills to ensure that my customers leave happy. I would use principles of the 3 r's in my business when conflicts occur. Especially with respect. Everyone in my business needs to give each other respect. Respect is by far the most important principle that will better help me resolve conflict. If we all communicate with each other with respect, we will have more effective relationships and this will keep the customers coming back and the employees working with one another with ease and comfort.